We find the leak. We install the fix. You run the system.
The platform subscription plus a scoped implementation: audit, Blueprint, agents, workflows, integrations, dashboards, training and an optimisation period. One engagement, one finish date.
From nine disconnected tools to one operation.
- Calls ring out after six and nobody knows who called
- Enquiries sit overnight in three different inboxes
- The CRM is accurate on Friday and wrong by Tuesday
- Quotes are written at night and arrive third
- Reporting arrives four weeks after the decision
- Every call and message answered, day or night
- Leads qualified and routed before a person opens them
- Records written automatically, at the moment it happens
- Quotes out in minutes, follow-up scheduled
- One live view, with the exceptions surfaced to you
Scoped to what you actually run.
Each combines a platform subscription with an implementation. The audit decides which one — and occasionally decides none of them.
Autopilot Launch
3 weeks to live
Owner-operated businesses and small teams losing enquiries after hours.
InvestmentStarter subscription + from $2,500 setup
- Systems audit and Systeni Blueprint
- One agent answering your busiest channel
- CRM pipeline with automatic capture
- Three workflows, including missed-contact recovery
- Command Center configured for your numbers
- Team onboarding and 30-day optimisation
Autopilot Growth
Most requested6 weeks to live
Established companies with real call and message volume across functions.
InvestmentGrowth subscription + from $7,500 setup
- Everything in Launch
- Voice agent with routing and after-hours handling
- Multiple agents across sales, support and scheduling
- CRM migration from your existing system
- Marketing and content automation
- Custom dashboards per department
- Team training and 90-day optimisation
Autopilot Enterprise
Scoped per engagement
Multi-location, multi-brand or regulated organisations.
InvestmentEnterprise agreement + from $15,000 setup
- Everything in Growth
- Agent teams with escalation routing
- Dedicated or private infrastructure
- SSO, advanced permissions and audit configuration
- Legacy and ERP integrations
- Security review and data residency
- Named delivery team and service-level agreement
Autonomy where it helps. You, where it matters.
The most common objection to handing work to software is losing control of it. So here is the split, written down before anything is signed.
- What agents may say, and from which sources
- The confidence threshold that hands off to a person
- Approval limits — nothing above them is sent
- Which workflows are live, and when to pause one
- Every price, policy and document in the knowledge base
- Your data: exportable on demand, deletable permanently
- The audit and the Blueprint
- Agent configuration and testing
- Channel connection and routing
- Workflow build and dry runs
- CRM setup or migration
- Dashboards, team onboarding and the optimisation period
Six weeks, typically.
Autopilot Growth shown. Launch compresses to three weeks; Enterprise is scoped per engagement.
- Week 1
Audit
Two sessions mapping how work reaches you and where it stops.
- Week 1–2
Blueprint & proposal
Quantified leak, ranked fixes, fixed scope and price.
- Week 2–4
Build
Agents, channels, workflows and dashboards, inside your workspace.
- Week 4–5
Test
Internal, then yours. Nothing reaches a customer before you sign it off.
- Week 5–6
Launch
Go live, with your team trained and the runbook written.
- 30–90 days
Optimise
Weekly review against the Blueprint's projections. Adjust what missed.
The ones that decide it.
Both, and they are priced separately. The platform subscription is what the system runs on and continues after we leave. The implementation is a one-off, fixed-scope project. You can buy the subscription alone and configure everything yourself.
You own the configuration and can change all of it. Most customers continue on the subscription alone; some add Managed Operations if they want someone accountable for optimisation. Neither is required.
No, and be sceptical of anyone who does. We commit to what gets built and when. The Blueprint projects a recovery figure from your own numbers, states its assumptions, and the Command Center reports the actual result against it — including when the result is worse than projected.
Then we say so and you keep the audit. It has happened and it will happen again — selling an implementation to a business without the volume to justify it produces a cancellation in month four and a reference we cannot use.
You do. The configuration lives in your organization, the data is yours and exportable, and anything custom-built for you is delivered with documentation.
Find out where your operation is leaking.
The Blueprint is free and takes about twenty minutes. It tells you the size of the leak and what to switch on first — whether or not you ever buy an implementation.